Our service proposal is aimed at ensuring the management, operation and implementation of the OpenText Extended ECM for SAP tool.
Our services offer the following characteristics:
It is made up of a professional technical team of OpenText Extended ECM for SAP with ample experience focused on resolution of technical problems that cause failures in the productive operation of the systems, tracking the error (s) and applying the best practices for the resolution of the same or adjustments in technical configurations of the application, in the database or in the operating system.
This service is focused on maintaining stable operation and proactive management to solve problems that cause system crashes and affect the operation.
This monitoring is done daily at the start of the day and a report is sent containing the health of the system considering its critical points.
Our service proposal is based on implementing security through OpenText Extended ECM for SAP Roles and Profiles, based on best practices and recommendations during implementation projects, or improving security in an already implemented environment.